Privacy Policy
OM Healing with Maria O'Donnell ("OM Healing," "we," "us," or "our") operates the website omhealingservices.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or interact with our Site. This Policy applies to information collected through the Site only. It does **not** apply to protected health information (PHI) shared with us as part of an established therapy or clinical relationship — that information is governed separately by our HIPAA Notice of Privacy Practices, provided directly to clients. **Please do not submit sensitive health information, details about a mental health crisis, or confidential clinical information through the Site's contact form.** The contact form is not a secure or confidential communication channel and is not monitored for emergencies. If you are in crisis, please call or text 988 (Suicide & Crisis Lifeline) or call 911.
1. Information We Collect
**Information you provide directly**, such as when you complete our contact form:
- First and last name
- Email address
- Phone number
- Type of support you're inquiring about
- Company name (if applicable)
- Any details you choose to share about your inquiry
**Information collected automatically**, when you browse the Site:
- IP address, browser type, device type, and operating system
- Pages viewed, time spent on the Site, and referring/exit pages
- Cookies and similar tracking technologies (see Section 4)
This Site is built and hosted on Wix.com, which may also collect certain technical and usage data as our website platform provider. You can review [Wix's Privacy Policy](https://www.wix.com/about/privacy) for more information about their practices.
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries submitted through the contact form
- Schedule consultations or provide information about our therapy, consulting, or yoga services
- Maintain and improve the Site's functionality and content
- Communicate with you about our services, when appropriate
- Comply with legal obligations
We do not use information collected through the Site to make automated decisions that produce legal or similarly significant effects.
3. How We Share Your Information
We do not sell your personal information. We may share information with:
- **Service providers** who help us operate the Site (e.g., Wix, email and scheduling platforms), under confidentiality obligations
- **Legal or regulatory authorities**, if required by law, subpoena, or to protect the rights, safety, or property of OM Healing, our clients, or others
- **Successors**, in the event of a business transfer, merger, or sale
4. Cookies and Tracking Technologies
Our Site, through its Wix platform, may use cookies and similar technologies to operate core features, remember preferences, and understand how visitors use the Site (analytics). You can control cookies through your browser settings; disabling cookies may affect some Site functionality.
5. Data Retention
We retain contact form submissions and related communications for as long as reasonably necessary to respond to your inquiry, maintain business records, and comply with legal, licensing, or regulatory requirements.
6. Your Privacy Rights
Depending on your location, you may have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your personal information
- Object to or restrict certain processing
- Withdraw consent, where processing is based on consent
To exercise these rights, contact us using the information in Section 9. We will respond consistent with applicable law (which may include laws such as the GDPR for EU/UK visitors or state privacy laws such as Florida's).
7. Children's Privacy
The Site is not directed to individuals under 18, and we do not knowingly collect personal information from children through the Site.
8. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect information submitted through the Site. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us through the contact form at omhealingservices.com or by mail at:
OM Healing with Maria O'Donnell
1522 Penman Rd, Jacksonville Beach, FL 32250
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Effective Date" above reflects the most recent revision. Continued use of the Site after changes are posted constitutes acceptance of the updated Policy.